SupportMotoHow to cancel your option?

How to cancel your option?

The Track option (use on approved closed circuits) and Adventure option (for off-road use: Trail, Enduro Leisure, Cross-Country Rally on drivable trails) can be subscribed in addition to an In&box Membership (Revolution Formula or Classic Formula).

Whether you have chosen to subscribe to a monthly option ($8 US/$10 CAD per month) or a yearly option ($25 US/30$ CAD per year), you can still cancel your options without canceling your membership.

However, your subscription can only be cancelled at the end of your commitment period. Therefore, you will not benefit from a refund if you cancel your subscription before your next option deduction.

For example, if you subscribed to a yearly option on 2021/01/21, your option will be renewed on 2022/01/21. Therefore, to validate your cancellation, you must notify your intention to cancel before 2022/01/21.

Cancellation of its options

Cancel from the application

It is now possible to cancel your option directly via your “My account” space in the “My In&box” application.

The cancellation of the option will be effective:

  • Annual option: on the expiration date of the option subscription the following year.
  • Monthly option: on the expiration date of the option subscription the following month.
cancel from the website

To cancel your subscription, you just need to notify your decision: through the contact form on our website by indicating on the subject “Cancellation”.

Your cancellation will be effective on the date of receipt of your email by our customer service.

Subscribe again to an option

Subscribe from the application
  • Log in to the ” My In&box ” application

  • Click on “My Account

  • Click on “Add Track Option” / “Add Adventure Option

Subscribe from the website
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