You subscribed to an In&motion membership but would like to change your formula?
For now, you simply need to notify us by e-mail to customer@inemotion.com with your request and the new formula you would like to subscribe to.
Here are the different cases:
- You have subscribed to the Revolution monthly formula and would like to select the Revolution yearly formula:
This is not an issue, we will change your membership at the end of your current subscription.
- You have subscribed to the Revolution yearly formula and would like to change for the Revolution monthly formula:
The Revolution yearly formula has one year commitment. Therefore, you will need to wait for the end of your subscription to be able to subscribe to the monthly formula.
- You subscribed to the Regular formula (In&box purchase) and would like to change for one of the Revolution formulas:
You benefit from a 14 days withdrawal period after the purchase of your In&box. After this period, unfortunately, we won’t be able to change your membership.
Please note! From July 2023, you will be able to change the formulas yourself via your online user space or via the “My In&box” mobile app membership tab.
1) Changing subscription
- Option to switch from an annual Revolution formula to a monthly Revolution formula and vice versa through the mobile app at any time. The change will take effect on the end date.
2) Changing formula
- Option to switch from the Revolution formula to the Regular formula through the mobile app at any time. You then buy the In&box on a sliding scale, click here for more information. The change will take effect on the end date. On the end date, you keep your options, but lose services included in the Revolution formula, click here to find out more.